See the packoutbehind the order

Capture supported packing workflows with workstation video, phone photos, and operational milestones—then review the record beside the order and share a controlled customer view when you choose.

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Packout Evidence for synthetic order WH-10482 shows a completed Single Order Shipping attempt with video, three packing photos, and timestamped key events.
Keep the packing record attached to the work

Set the policy once, capture at the station, and bring the evidence back to the order when someone needs to review it.

Workflow-level policy

Choose Optional or Required recording for each supported workflow.

Workstation-ready camera

Preview, save, and monitor the camera configured on each computer.

Synchronized evidence

Move from a key event to the matching moment in the recording.

Controlled sharing

Create read-only links that expire and can be revoked immediately.

Set the policy.Ready the station.

Enable capture, choose Optional or Required recording for Tote Shipping and Single Order Shipping, and set how long recordings stay available. On each shipping computer, select the overhead camera, preview the pack surface, and save the local setup. Required mode prevents completion until that camera is ready.

Warehance Capture settings show Tote Shipping as Required, Single Order Shipping as Optional, a 30-day retention choice, and a configured workstation camera preview.

Review the packout,not just the outcome

Open Packout Evidence from the order or shipment to compare attempts, play available video, inspect attached photos and package state, and follow the packing timeline from scans and item confirmations through rate, label, and completion events. Select a synchronized event to jump directly to that moment in the paused recording.

A Warehance evidence viewer pauses a packing video at the Item scanned event while showing package weight, selected box, photos, and the attempt result.

Share the recordon your terms

Keep client visibility and customer sharing off until you need them. Then let 3PL clients view sanitized evidence for their own orders, or create a read-only customer link that expires within your retention window. See whether a link was viewed and revoke active access immediately from the order.

A Share packout evidence modal creates a seven-day read-only link for a synthetic order and shows one active link with view history and a Revoke action.

Packout Capture questions

Keep the packing record with the order

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