Take the Guesswork Out of Packing with Smart Box Selection

Choosing the right box might seem like a small decision, but across hundreds or thousands of shipments, it has a big impact on packing speed, shipping costs, and consistency.

Every warehouse develops its own packing habits over time. Some decisions are based on experience, others on customer requirements, and many simply come down to what individual packers think is best. The result is inconsistent packaging that can lead to wasted materials, higher shipping costs, and unnecessary back-and-forth on the warehouse floor.

Smart Box Selection brings consistency to the process by automatically recommending the best box for every order.

Three layers of intelligent recommendations

Rather than relying on a single rule, Smart Box Selection uses a layered recommendation engine that adapts to the way your warehouse operates.

For orders with known packing requirements, administrators can pin a specific box to an exact SKU combination, ensuring those orders are always packed the same way.

If no pinned box exists, configurable business rules evaluate order details such as total weight, SKU count, product tags, and other conditions to determine the best packaging option.

When neither a pin nor a rule applies, Smart Box Selection looks at your warehouse's shipping history to recommend the box that has consistently been used for similar orders.

A system that gets smarter over time

One of the biggest advantages of Smart Box Selection is that it continuously improves.

Every shipment becomes part of the learning process. As orders are packed, the system records which box was ultimately used and incorporates that data into future recommendations. If packing habits change, products are repackaged, or new box sizes are introduced, recommendations naturally adapt without requiring constant manual updates.

The more your warehouse ships, the more valuable those recommendations become.

Built directly into your workflow

Suggested boxes appear wherever your team is already packing, including single-order shipping, pick sessions, batch shipping, and custom batch workflows.

Packers can immediately see why a box was recommended, whether it came from a pinned rule, business logic, or learned history. They always remain in control and can accept the recommendation or choose a different box when needed.

Standardize packing without slowing your team down

Smart Box Selection helps warehouses reduce decision-making, improve consistency, and create a more efficient packing process. By combining business rules, operational knowledge, and continuous learning, every recommendation becomes more reliable over time, helping your team pack faster while delivering a consistent customer experience.