As of September 2026, Warehance no longer connects to carriers through EasyPost. If your UPS account is currently connected via EasyPost, you'll need to set up a new native UPS connection and map your shipping methods/profiles to it.
Switching also combines UPS and UPS SurePost into a single connection, and removes EasyPost as a third party — making your UPS connection simpler and more reliable.
Before You Start
- Have your UPS account login credentials ready — you'll be asked to log in at ups.com to authorize the new connection.
1. Go to Carrier Connections:
- Click Shipments in the left sidebar.
- Click Carrier Connections.
- Click the purple Create button in the top right corner.
You can tell whether a carrier connection is connected through EasyPost or through the native connection by checking the Carrier Type column. easypost_ups means it's connected through EasyPost; ups_native means it's your new native connection.
2. Select UPS:
- Choose UPS from the list of carriers.
- Click the purple Next button.
3. Enter Your UPS Account Details:
- Enter an account nickname (for your own internal reference only).
- Enter your UPS account number.
- Click Connect.
If you use both UPS and UPS SurePost, these will combine into a single new connection — you don't need to set them up separately.
4. Authorize the Connection:
- You'll be redirected to ups.com.
- Log in to your UPS account to authorize the connection.
- You'll be redirected back to Warehance automatically once authorization is complete — your new connection is now set up.
5. Review Carrier-Specific Settings (Optional):
- Click into your new UPS connection.
- Go to Carrier Specific Settings and enable anything you'd like turned on.
6. Remap Your Shipping Methods or Profiles:
- Go to Shipping Methods or Shipping Profiles.
- Filter by Connections with Active Services.
- Select your old EasyPost UPS connection from the filter.
- For each method or profile shown, uncheck the EasyPost UPS service(s) and check the matching service(s) on your new native connection.
New to Shipping Methods vs. Shipping Profiles? See Shipping Methods vs. Shipping Profiles.
7. Deactivate the Old Connection:
- Go to Carrier Connections.
- Deactivate your old EasyPost UPS connection.
- If you use UPS for returns, confirm your new native connection is also enabled for returns.
That's it — your UPS shipments will now run entirely through the new native connection.