How to Connect a Shippo Carrier Connection

Updated 12/9/20252 min read

Video Tutorial

1. Navigate to Carrier Connections

  • In your Warehance dashboard, look at the left-hand side menu.
  • Click Shipments.
  • Under Shipments, select Carrier Connections.

2. Create a New Carrier Connection

  • In the Carrier Connections page, click Create in the top right.
  • Select a Shippo carrier you want to connect (Shippo USPS, Shippo UPS, or Shippo DHL Express).
  • Click Next to continue.

3. Retrieve Your Shippo API Token

Open a new browser tab and go to goShippo.com.

If you already have an account, click Log In.
If not, click Get Started and create one.

Once logged in:

  1. Go to the API Portal.
  2. Log in again if prompted.
  3. Click the gear icon (Settings) in the top right.
  4. Scroll down to the API section.

You can generate either:

  • Test Token (for testing inside Warehance; labels will not be real), or
  • Live Token (required for real label purchases; may require approval from Shippo)

Copy the token you plan to use.

4. Connect the Shippo Carrier in Warehance

  • Return to the Warehance tab.
  • Enter a Nickname and Paste your Shippo API token into the API Key field
  • Click Connect Store.

5. Need Help?

If you need assistance retrieving API credentials or connecting multiple Shippo carriers, the Warehance support team is always available to help.

Still need help?

Can't find what you're looking for? Our support team is happy to help.

Contact Support