Video Tutorial
1. Navigate to Shipments
From the left-hand menu, go to Shipments.
2. Select Your Shipment
Find and click on the generic shipment you want to update. Generic shipments are often used for freight or other non-standard packages.
3. Open the Tracking Form
Look for the Add Tracking button and click it.
4. Enter Tracking Details
- Type in the tracking number.
- Choose the carrier from the dropdown list.
- If you’re shipping freight, most users select Other as the carrier.
- Otherwise, pick the specific carrier you’re using.
5. Save Tracking Information
Click Add Tracking to attach the tracking info to your shipment.
6. Confirmation
The tracking is now added, and your team can monitor the shipment’s progress.