Video Tutorial
If a tracking update didn’t successfully go through to your marketplace, you can manually retry sending it. Warehance also automatically retries every few hours, but this guide shows how to do it immediately.
1. Access Single Order Shipping
- Navigate to Single Order Shipping from the left-hand menu.
- You’ll see two tabs:
- Ready to Ship – orders ready to be shipped
- In Progress – orders currently being processed
2. Filter Orders
- Use the dropdowns to select the client and warehouse you want to view.
- Apply filters to narrow your list by order status or other criteria.
3. Generate Pick Slips (Optional)
- Select the orders you want to generate pick slips for.
- Click Generate Pick Slips to download a PDF ready for printing and packing.
4. Open an Order
- Click on an order from the list to start the shipping process.
- The order details load on the left (unless AutoPack is enabled).
5. Review and Edit Order Details
- Check the shipping address at the top and edit if necessary.
- Click View Order to open the full order in a separate tab.
- Add or view the Pick Slip code.
- Review the order items list.
6. Pick Items
- Select the location for each item.
- Mark items as picked by clicking on them or scanning them with a barcode scanner.
7. Pack Items
- Click Pack All to pack everything at once.
- Choose a box type: select a saved preset or enter custom dimensions.
- Enter the weight manually or unlock the field to pull it automatically from a connected scale.
8. Configure Shipping Options
- Click the gear icon in the bottom corner to access quick shipping settings.
- Configure options such as gift invoices, Saturday delivery, and more.
9. Select Shipping Method
- Click Shipping Methods to view available options.
- Warehance will automatically rate shop and suggest the best option.
10. Print Invoice and Label
- Ensure your printer is correctly set up with the necessary drivers.
- Click Print Invoice and Label.
- Click Save Changes – the order is now officially shipped.