How to Charge a Different Picking Fee for Marketing Inserts or Promo Items

If you need to charge a different per-pick fee for certain SKUs — such as marketing inserts, promotional items, or samples — you can set this up using two charge rules on your Billing Profile. One rule handles the special-priced items, and the other handles everything else.

How It Works

This setup uses two charge rules with the Remove by SKU modification to split items into two groups:

• Rule 1 (Insert/Promo Picking) — Removes all items that are not your insert SKUs, so the charge only applies to the insert/promo items.
• Rule 2 (Standard Picking) — Removes the insert SKUs, so the charge only applies to normal items.

Each rule only "sees" the items it's responsible for, so nothing gets double-billed.

Example Scenario

1. Create the Insert/Promo Picking Rule

Step 1: Navigate to Billing > Billing Profiles and select the Billing Profile you want to edit.

Step 2: Click Add Charge Rule.

Step 3: Set the Charge Rule Name to something descriptive, such as Picking - Marketing Inserts.

Step 4: Set the Category to Picking.

Step 5: Under Modification, click Add and configure an action:

• Set Action to Remove by SKU
• Set the operator to Not Equals
• Enter your first insert/promo SKU, e.g., PROMO-FLYER

Step 6: Click Add OR and add each additional insert SKU:

• Set Action to Remove by SKU
• Set the operator to Not Equals
• Enter the next insert SKU, e.g., PROMO-STICKER

Repeat this for every insert/promo SKU you want billed at the special rate. This ensures only your insert SKUs remain for billing — everything else is removed.

Step 7: Under Triggered Charge, click Add and configure:

• Charge Type: By Item Number
• Amount: $0.15
• Items Start: 1 / End: leave empty

Step 8: Click Update Charge Rule to save.

2. Create the Standard Picking Rule

Step 1: Click Add Charge Rule to create a second rule.

Step 2: Set the Charge Rule Name to something descriptive, such as Standard Picking.

Step 3: Set the Category to Picking.

Step 4: Under Modification, click Add and configure an action:

• Set Action to Remove by SKU
• Set the operator to Equals
• Enter your first insert/promo SKU, e.g., PROMO-FLYER

Step 5: Click Add OR and add each additional insert SKU:

• Set Action to Remove by SKU
• Set the operator to Equals
• Enter the next insert SKU, e.g., PROMO-STICKER

Repeat this for every insert/promo SKU. This removes all insert items from this rule so they are not double-billed. Only normal items remain for billing.

Step 6: Optionally, add a Condition if needed. For example, to limit this rule to orders under a certain item count:

• Click Add under Condition
• Set Total Items Picked → Less Than → 10

Step 7: Under Triggered Charge, click Add and configure your standard picking tiers:

• First pick: Charge Type By Item Number, Amount $2.50, Items Start 1 to End 1
• Click Add for the next tier — Charge Type By Item Number, Amount $0.50, Items Start 2 to End 9

You can add as many pricing tiers as needed by clicking Add under Triggered Charge for each additional tier.

Step 8: Click Update Charge Rule to save.

How the Two Rules Work Together

When an order is billed, both rules evaluate the same order but each one filters to a different set of items:

Result for this order:

• Rule 1 charges: 2 × $0.15 = $0.30 (the two inserts)
• Rule 2 charges: 1 × $2.50 (first pick) + 1 × $0.50 (second pick) = $3.00 (the two standard items)
• Total picking charges: $3.30