KTX 3PL
How KTX 3PL Scaled From 150 Orders/Day to 3,000+ With Warehance
KTX 3PL is a Dallas-based fulfillment provider specializing in e-commerce, Amazon FBA prep, and pallet storage. Founded in 2019, the business grew rapidly from a small brokerage into a multi-facility operation and recently expanded into a 170,000 sq. ft. warehouse in Cedar Hill, Texas.
But as order volume increased, their legacy WMS held them back. The system was complex, slow, and so difficult to use that most of the team avoided it altogether.
The Challenge: A WMS That Couldn’t Keep Up With Growth
As KTX 3PL expanded, their old tools simply couldn’t scale:
- Team adoption was low due to a confusing UI
- Bulk shipping workflows were unreliable
- Order processing was slow, creating bottlenecks
- Onboarding new clients took too long
- Operational visibility was limited
The real breaking point came when a large client required high-volume, same-SKU bulk shipments. Their previous systems couldn’t support the workflow efficiently.
The Solution: Warehance
KTX 3PL switched to Warehance for a simpler, cleaner, and more scalable foundation for growth.
Implementation was fast:
“I’m not a huge computer guy, but we were fully set up in an hour or two. Integrating Shopify, WooCommerce, and Amazon was seamless.” - Daryl Kosoris, President, KTX 3PL
The team immediately noticed the difference. Warehance’s layout was easy, intuitive, and designed for real warehouse teams—not engineers.
The Turning Point: Scaling Overnight
Soon after onboarding, KTX 3PL landed a major client that instantly increased daily order volume by over 120%.
That’s when Warehance showed its real power. The results were immediate:
- Orders picked in seconds
- Orders shipped in seconds
- End-to-end fulfillment went live within 48 hours
- Efficiency increased 300% in two days
Warehance enabled KTX 3PL to take on the largest client in their company’s history—without adding operational friction.
Impact on Customer Experience & Growth
Warehance didn’t just streamline warehouse operations—it made it dramatically easier for KTX 3PL to win new customers.
“It’s a thousand times easier to gain customers using Warehance. Our clients tell us directly that this system is far superior to what we used before.”
With faster processes and fewer errors, KTX reduced customer service issues and increased trust from new and existing clients.
Scaling became a confident “yes” instead of a risk.
Unmatched Customer Support
One of the most impactful advantages for KTX 3PL has been the responsiveness of the Warehance support team. Questions are answered within minutes, solutions are delivered quickly, and guidance is always tailored to real operational needs.
“Whenever I have a question, they respond within five or ten minutes. They’re crushing the customer service game.”
This level of partnership gives 3PLs the confidence to take on new clients, navigate rapid volume increases, and maintain performance during periods of intense growth—knowing they’re backed by a team that moves as quickly as they do.
The Results
Warehance unlocked the speed, efficiency, and reliability KTX 3PL needed to scale.
“If I didn’t use a system this robust—I would not be where we are today. I recommend Warehance to every 3PL I talk to.”
Ready to Scale Your 3PL Like KTX?
Warehance helps 3PLs grow faster, onboard clients easier, and deliver fulfillment your customers can rely on.