Introducing the Updated Help Bar
Getting help inside your warehouse software shouldn’t mean interrupting your workflow.
When your team is fulfilling orders, managing inventory, onboarding a new client, or troubleshooting a shipment, the last thing they need is to open a new tab and start digging through a separate help center.
That’s why we updated the Help Bar in Warehance.
The Help Bar brings support directly into the product—so your team can find answers, create tickets, and access documentation without ever leaving the page they’re working on.
Help Without Leaving Your Workflow
Click the ? icon in the top navigation and a lightweight panel slides in from the right side of your screen.
From there, you can:
- Search help articles
- Create a support ticket
- Check existing ticket statuses
- Browse the full Support Center
- Access API documentation
All from a single, always-available panel.
There’s no tab switching. No context loss. Just quick access to what you need.
Instant Article Search
Have a question about bulk shipping? Need to connect a Shopify store? Not sure how to configure a client?
Open the Help Bar and start typing.
Search results appear instantly and are organized by category—so you can see exactly where the article lives before clicking. There’s no need to navigate to the Support Center first. Just type, find, and read.
Suggested Articles, Right Away
Not sure what to search for?
When you open the Help Bar, commonly needed guides are surfaced automatically. These include articles like:
- How to Create a Manual Order
- How to Connect a Shopify Store
- Inventory Management
- Bulk/Batch Shipping
- How to Create a New Client
These are the questions teams ask most. Now they’re answered before anyone even types a word.
Quick Actions for Support Tasks
Some actions shouldn’t take more than one click.
The Help Bar makes it easy to:
- Create a new support ticket
- View and track existing tickets
- Browse the full Support Center
- Jump directly to API documentation
Internal resources open within Warehance. External documentation opens in a new tab—so you never lose your place.
Designed to Stay Out of the Way
The Help Bar slides in over your current view and doesn’t reset your page state.
- Opens with a single click
- Search auto-focuses so you can start typing immediately
- Press Escape to close instantly
- Fully responsive across desktop and mobile
It’s there when you need it—and invisible when you don’t.
Why This Matters
As teams grow, questions multiply.
New hires need guidance. Experienced users hit edge cases. Developers need documentation. And everyone benefits from fast answers.
The updated Help Bar helps teams:
- Reduce time spent searching for answers
- Lower unnecessary support tickets by surfacing relevant articles first
- Speed up onboarding for new team members
- Keep experienced users in flow
- Centralize support actions in one place
It’s a small change that removes friction from everyday workflows—and those small time savings add up quickly.
Try It Now
Look for the ? icon in your Warehance header.
Search for an article, create a support ticket, or browse documentation—all without leaving your screen.