Introducing Split Orders: Flexible Fulfillment Without the Workarounds
Fulfillment is not always one order, one box, one shipment.
Inventory lives in different warehouses. Customers request partial rush shipping. A single SKU goes out of stock while the rest of the order is ready to move. Real-world operations are messy, and until now, handling those situations meant manual adjustments, canceled orders, or marketplace tracking issues.
That is why we built Split Orders in Warehance.
Split a single order into multiple shipments with separate warehouses, shipping methods, and priorities, while keeping inventory accurate and every marketplace perfectly in sync.
No cancellations. No duplicate orders. No tracking headaches.
The Problem with Traditional Order Splitting
Before Split Orders, teams had to:
- Cancel and recreate orders
- Manually edit quantities
- Use workarounds that broke marketplace sync
- Risk tracking mismatches and customer confusion
These processes cost time and introduce avoidable errors, especially as order volume grows or warehouse networks expand.
Fulfillment complexity should not require operational gymnastics.
What Split Orders Enables
Split Orders gives operators flexible fulfillment routing at any point before shipment.
You can:
Ship from Multiple Warehouses
Route items based on inventory location or proximity to the customer to reduce transit time and cost.
Expedite Part of an Order
Rush urgent items overnight while leaving the rest on standard shipping without recreating the order.
Unblock Partial Fulfillment
Ship what is available now instead of holding the entire order for one backordered SKU.
Reassign Fulfillment Priority
Allocate urgency differently across groups depending on operational needs.
All directly from the order page.
How It Works
Open the order and launch the split view.
Allocate items by quantity across fulfillment groups. Each group becomes its own order with:
- A unique order number, defaulted with a suffix and fully editable
- Its own warehouse assignment
- Its own shipping method and priority
- All customer details, notes, and metadata carried over automatically
Bundles remain intact to preserve component ratios. Inventory is reallocated automatically across locations.
When confirmed, Warehance creates the new orders, links them together, and updates the original accordingly. If all items move, the original is archived. If some remain, it updates to reflect what is left.
Everything stays connected for a clean audit trail.
Tracking That Just Works
This is where most systems break.
Split Orders syncs tracking back to marketplaces at the item level automatically.
- Shopify matches fulfillments using stable line item references
- Amazon maps packages correctly to individual items, including bundle handling
- WooCommerce marks items shipped individually and closes orders only when complete
- eBay, TikTok Shop, Wix, ShipStation, and more receive accurate tracking updates
Even if one order becomes three shipments across two warehouses and multiple carriers, the customer sees one coherent tracking experience.
No duplicates. No gaps. No manual reconciliation.
Built-In Safeguards
Split Orders includes validation to prevent operational conflicts:
- Cannot split cancelled or fully shipped orders
- Cannot split orders in active pick sessions
- Bundle integrity is preserved
- Quantities cannot exceed availability
- Each split group must contain at least one item
- Order numbers must remain unique
Your team sees real-time validation messages as they configure the split, preventing errors before they happen.
Why It Matters
As operations scale, fulfillment becomes more complex.
Split Orders helps teams:
- Ship faster by unblocking partially ready orders
- Reduce shipping costs with smarter warehouse routing
- Handle urgent customer requests without disruption
- Eliminate manual workarounds that create tracking errors
- Keep every marketplace automatically in sync
- Maintain a clean, transparent audit trail
It is operational flexibility built directly into the order workflow, where it belongs.